The You & Your General Practice guide tells you what you can expect from your general practice and how you can help them, so you can get the best from the NHS.

It contains a lot of helpful information including:

• What happens when you contact us to request an appointment
• Who might be able to help you at the practice
• Where to find and how to use online services
• The best way to get help when the practice is closed
• How to provide feedback or raise concerns

If you want to raise concerns about how we implement the GP Patients Charter, please click here.