NHS App
The NHS app is a simple and secure way to access NHS services using your smartphone, tablet, or computer.
You can use the NHS App to manage your healthcare quickly and conveniently, without needing to contact the practice.
The NHS App is available to patients aged 13 and over who are registered with a GP surgery in England.
You can download the NHS App from your smartphone or tablet’s app store, or use it online here.
If you’re under 13, a parent or carer may be able to access NHS services for you.
Please speak to the practice if you need help with the NHS app.
What can you do with the NHS app
Using the NHS app, you can:
- Order repeat prescriptions
- View and manage appointments
- Access your GP health record
- View test results
- Receive messages from the practice
- Check your NHS number
- Access NHS 111 online
- Manage organ donation preferences
- View vaccine information
How to get the NHS app
You can use the NHS app on:
- Smartphones and tablets
- Desktop and laptop computers
You will need:
- An email address
- A mobile phone number
- Photo identification to verify your identity
Once registered, you can securely access NHS services online.
Accessing your medical record
Many patients can view parts of their GP medical record through the NHS app.
This may include:
- Current medications
- Allergies
- Test results
- Vaccinations
- Consultation information
Some information may be restricted for safeguarding or confidentiality reasons.
Repeat prescriptions
The NHS App is a quick and convenient way to order your repeat prescriptions.
You can send your prescription request directly to the practice through the app. Once it has been approved, your prescription can usually be sent electronically to your chosen pharmacy for you to collect.
Please order your medication in good time and allow enough time for the practice and pharmacy to process your request.
Help & support
If you need help setting up or using the NHS App, our reception team may be able to help.
You can also find help and guidance online from the NHS, including information about setting up and using the app.
If you are having difficulty using the app, please let us know and we will do our best to help.
Protecting your information
The NHS app is designed to keep your personal information secure.
You should:
- Keep your login details private
- Use a secure password
- Log out after use on shared devices
If you think someone has accessed your account without permission, please update your password immediately.
Patients who cannot use online services
We understand that online services are not suitable for everyone.
Patients who are unable to use the NHS app can still contact the practice by telephone or in person where appropriate.