Telephone
You will be given four options to choose from when you call:
1. Cancel an appointment
2. Request an appointment
3. Mental health issues
4. Test Results, sick notes & admin requests
Address
Mount Pleasant Health Centre,
Mount Pleasant Road,
Exeter,
Devon,
EX4 7BW
Mount Pleasant Health Centre is the lead practice of Nexus (Devon) Primary Care Network.
Accessibility
- Disabled Parking
- Disabled W.C.
- Induction Loop
- Step Free (Ramp) Access
- Wheelchair Access
Parking
- Car Parking
- Bicycle Parking
- Disabled Parking Bays
Opening Hours
Monday
8:30am to 6:00pm
Tuesday
8:30am to 6:00pm
Wednesday
8:30am to 6:00pm
Thursday
8:30am to 6:00pm
Friday
8:30am to 6:00pm
Saturday
Closed
Sunday
Closed
Bank Holidays
Closed
Out of Hours: Where to get help
If you need urgent medical assistance, please call 999.
If you require non-urgent medical assistance, please use NHS 111 by calling 111 or visiting https://111.nhs.uk/
Quick Reference
When are you open?
- Monday 8.30am to 6pm
- Tuesday 8.30am to 6pm
- Wednesday 8.30am to 6pm
- Thursday 8.30am to 6pm
- Friday 8.30am to 6pm
- Saturday: CLOSED
- Sunday: CLOSED
We are closed on Bank Holidays.
How do I book an appointment?
For most medical requests, we ask patients to contact the practice using online consultation as the first step. This helps us understand your needs and direct you to the most appropriate clinician or services as quickly as possible. It also helps us ensure that appointments are available for patients who need to be seen in person.
Get a sick note for work
If you are off work for 7 days or less, you usually do not need a fit note, but if you are off for more than 7 days, you will usually need one.
Register as a new patient
We are pleased to welcome new patients who live within our catchment area.
To check whether you are eligible to register, please view our catchment area map or contact the practice.
Change contact details
If you need to change your personal details, such as your name, address or contact information, please contact the practice.
Subject Access Request
You have the right to request access to the personal information we hold about you. This is known as a Subject Access Request (SAR).
To make a request, please contact the practice in writing. You do not usually need to give a reason for your request. We may ask you to provide identification to ensure we protect your information.
We aim to respond to your request within 28 working days of receiving it.
Feedback & Complaints
We welcome your feedback. Your comments help us understand what we are doing well and where we can improve the care and services we provide.
Get a repeat prescription
Please allow 2-3 working days for your prescription request to be processed.
The quickest and easiest way to order a repeat prescription is online.
Get test results
If you have a blood test, urine test, X-ray or another test, there are several ways you can get your results.
Our telephone lines are particularly busy in the morning, so if you need to telephone the practice about your test results, please call in the afternoon where possible.
You can also view some test results through the NHS app if you are registered and your results are available online.