About
Mount Pleasant Health Centre is an NHS GP practice in Exeter, Devon, providing care to our local community and student population. Established in 1973, we are a purpose-built practice with an experienced multi-disciplinary team committed to providing high-quality, accessible and compassionate care. We offer a wide range of NHS services, alongside additional services including minor surgery, travel vaccinations and coil fitting. Our practice also benefits from an on-site pharmacy and patient parking.
We welcome new patients and are here to support you with your health and wellbeing.
Opening Hours
Practice Staff
Latest News
Feedback & Complaints
Patient Participation Group
Friends of Mount Pleasant Health Centre
Career Opportunities
Practice Leaflet
We Are A Carer Friendly GP Practice
Reasonable Adjustments
Our Approach To Care
We know that everyone is different, and you healthcare needs are personal to you. Our aim is to make sure you receive the right care, at the right time, from the right person.
Many health concerns can be managed using online consultation. This allows our clinical team to review your symptoms and decide what type of care is most suitable for you.
Depending on your needs, we may offer:
- Advice on how to look after yourself at home
- A telephone consultaton
- A face-to-face consultation
- An appointment with another member of our healthcare team
- A referral to another healthcare service
We are committed to providing kind, personal and respectful care to everyone. If you need extra help to access our services, please let us know.
Teaching & Training
We are proud to support the training of the next generation of healthcare professionals. This includes:
- GP trainees
- Medical students
- Nursing students
- Other healthcare professionals
All trainees work under the supervision of experienced members of our clinical team.
If a trainee is involved in your care, we will always let you know. You can ask to see a clinician without a trainee present if you prefer.
Accessibility & Inclusion
We want everyone to be able to access our services and feel welcome and respected.
We can provide support such as:
- Interpreter services
- Hearing support
- Easy-read information
- Accessible facilities
- Extra support for people with disabilities or communication needs
If you have any accessibility or communication needs, please let us know when you contact us or make an appointment. We will do our best to make sure you can access the care and support you need.
LGBTQ+ Inclusive Care
We welcome everyone at Mount Pleasant Health Centre. We are committed to providing caring, respectful and non-judgemental healthcare to all our patients, including LGBTQ+ patients.
We want you to feel safe, respected and comfortable when using our services. Our team will treat you with dignity and respect, regardless of your sexual orientation, gender identity or gender expression.
If you have any specific healthcare needs or would like to talk to someone privately about your care, please let a member of our team know. We will respect your privacy and treat your information confidentially.
Feedback & Patient Participation
We value your feedback. Hearing about your experiences helps us understand what we are doing well and where we can improve our services.
There are several ways you can share your views:
- Friends and Family Test – tell us about your experience of our services.
- Complaints and compliments – let us know if something has gone wrong or if you would like to thank a member of our team.
- Patient surveys – share your views about the care and services we provide.
- Patient Participation Group (PPG) – get involved in helping us understand and improve our services.
We welcome your feedback, whether it is positive or highlights something we could do better. Your views are important to us and help us improve the care we provide.
CQC Report
The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England. The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve. They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care. The results of our most recent CQC inspection are freely available on the CQC website.